I’ve always been one to appreciate the support of an IT department.  Notice, I didn’t say “a good IT department.”  I mean any IT department.  No matter how underfunded the department, I can pretty much guarantee that an IT department will do a better job of satisfying my information-access, communication and collaboration needs than I can do on my own.   They build, install, and support a variety of email, customer relationship management, accounting, and collaboration tools that make sure that I can do my job better.  Since striking out on my own, however, I am, from an applications perspective, pretty much on my own.

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